If you have a genuine electrical emergency — sparking sockets, burning smells, exposed wiring, or total power loss — call us now. We're available around the clock and will respond as quickly as possible.
If you can smell burning, see sparking, or believe your installation is actively dangerous — turn off the power at the consumer unit and call us immediately. Don't delay.
Call 0161 000 0000 nowSome situations can wait. Some can't. Here's what we'd consider a genuine emergency requiring an immediate call-out:
Not everything is an emergency. If you have a single non-working socket, a light fitting that's stopped working, or you'd like a quote for some planned work — you don't need to call outside of normal hours. Get in touch during the day and we'll arrange a visit.
When you call with an emergency, here's what happens:
We answer 24/7. Tell us what's happening and where you are. We'll ask a few quick questions to assess the situation.
In most cases, that means isolating the power at the consumer unit. We'll walk you through it if needed.
We identify the fault, make it safe, and explain what's needed to fix it permanently. You're never left in the dark.
Emergency call-outs outside normal hours do carry a higher rate. We'll tell you the cost clearly on the phone before we come out — no surprises.
Genuine electrical emergency? Don't wait — call now.